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Simtek Refund Policy

We have worked very hard to create a product you will love. However, we realize the Product you receive from Simtek may not be exactly what you expected. Should this rare occurrence take place, the original purchaser of the product may return all devices purchased in the original transaction, in their original condition, with the original receipt and packaging, within 30 days of the date of delivery to the original retail purchaser and Simtek will exchange it or provide a full refund of the original purchase price at Simtek Inc.’s sole discretion. We may first try to remedy the situation by repairing, replacing or otherwise making good on our goal of delivering exceptional products. Please note that this policy applies only to Products you purchase directly from Simtek. Note: a restocking fee and/or other fees will apply. Refunds are made on a case by case basis, and returned to the original form of payment. This is in addition to your legal rights and your rights under the Simtek hardware one (1) year Worldwide Warranty referred to above. All returns must be authorized. To authorize a return, please fill out this form or send an email to help@simtek.io to get started. 

 

Simtek Cancellation Policy (Data Plan) 

If you would like to cancel your subscription data plan, please email help@simtek.io Plans can be canceled for the next billing date going forward.